Consumer Alert

Five Things Every Online Shopper in Africa Should Check Before Buying

Online fraud is now the fastest-growing category of consumer harm on the continent. Before your next online purchase, ACAF recommends running through this quick-read checklist.

  1. Verify the seller. Check reviews, company registration, and physical address.
  2. Read the return policy. No policy is a red flag.
  3. Secure your payment method. Prefer mobile money escrow or card payments with dispute protection.
  4. Inspect product claims. Watch for prices that seem too good to be true.
  5. Save your receipts. Keep screenshots of listings, confirmations, and chats.
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H
helu
ACAF contributor writing on consumer rights developments across Africa.

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