Key Areas of Focus

From grassroots consumer education to high-level policy advocacy, ACAF works across six interconnected programme areas to build a fairer marketplace for every African consumer.

Sustainable Consumerism

Consuming wisely. Living well. Protecting tomorrow.

Promoting consumption practices that protect both consumers and the natural environment.

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Digital Consumer Rights

Your rights don't end at the screen.

Defending consumers in the digital economy — from online fraud to data privacy and ethical AI.

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Dispute Resolution & Legal Aid

Standing beside consumers when it matters most.

Providing recourse for consumers facing unfair treatment, fraud, or unethical business practices.

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Product & Service Monitoring

Holding markets accountable.

Tracking market practices, product safety, and business compliance to protect everyday consumers.

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Policy Advocacy

Changing laws, changing lives.

Working with regulators and legislators to build stronger consumer protection laws across Africa.

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Consumer Education & Awareness

Informed consumers are protected consumers.

Raising consumer voices through education, media engagement, and community campaigns.

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