ACAF provides mediation support and connects consumers facing unfair treatment with relevant legal resources. We believe every consumer deserves recourse — regardless of their income, location, or literacy level.
Dispute Resolution & Legal Aid
“Standing beside consumers when it matters most.”
Overview
About this Programme
How We Work
Our Approach
- Consumer complaints intake and triage
- Mediation between consumers and businesses
- Referrals to pro-bono and public legal aid
- Support for group and class complaints
- Know-your-rights legal literacy materials